Frequently Asked Questions
Assisted Living and Caregiving FAQ
At North Bay Home Care, we aim to answer some of the most common questions regarding our services, amenities, and care options. Whether you’re seeking information about our skilled caregivers in Novato, CA, activities for clients, or the admission process, we’re here to address your inquiries and help you make informed decisions for your loved ones’ well-being.
Browse through our FAQs below to find the information you need, or feel free to reach out to our friendly team for further assistance.
FREQUENTLY ASKED QUESTIONS
Non-medical in-home care aids with daily living activities for individuals who need support but don’t require skilled medical care. This includes help with bathing, dressing, meal preparation, light housekeeping, and companionship.
Yes, North Bay Home Care is a state licensed company under the California Department of Social Services. We are also bonded and insured.
We offer free in-home assessments for your loved ones. During the assessment, we are advised on your loved one’s specific needs and we can collaborate on the hours of care. This could range from a few hours a day to 24 hours.
We provide a minimum of 4 hours of care per day, with a minimum of 3 days per week.
The cost of in-home care varies based on the level of care needed, the number of hours required, and your location. We offer competitive rates and can discuss payment options. Please call for a quote: 415-798-2636
CARE GIVER RELATED QUESTIONS
Usually, the clients give their preferences of either a male or female caregiver. But for the most part, we carefully match caregivers to clients, based on their specific needs, preferences, and personalities.
Caregivers can assist with a variety of tasks, including personal care, light house duties, meal preparation, transportation, and companionship.
While caregivers can provide medication reminders, they cannot administer medication.
Yes, our caregivers are trained to assist with bathing, dressing and engaging in activities with your loved ones to help avoid loneliness.
Yes, our caregivers can help with meal planning, preparation, and grocery shopping.
Yes, we offer transportation services for medical appointments, social activities, or other outings. However, the mileage costs for the appointments will be bonded by the client and not the caregiver. It will be reflected in your bi-weekly invoice.
Apart from looking after your loved ones, we also provide non-emergency wheelchair transportation.
SCHEDULING AND FLEXIBILITY
Yes, we understand that care needs can change. We offer flexible scheduling options to accommodate your family’s needs.
We provide care 24/7, including weekends and holidays.
Yes, we offer respite care to give family caregivers a much-needed break.
SAFETY AND SECURITY
We conduct thorough background checks on all caregivers and provide ongoing training in safety protocols.
We have a backup system in place to ensure that your loved one’s care is uninterrupted.
HIRING AND TERMINATION
We understand that circumstances may change. We have a clear termination policy that outlines the process for both clients and caregivers. You will be provided this in your contract.
Hear From Satisfied Clients
Read what other clients and families think about our services by visiting our Reviews/Gallery page today. You can also browse through photos and other media about our company’s everyday operations.